Web School of Informatics There are posts: Fix Mail app not working on Windows 10 When the Mail app stops working properly, it also means that these notifications stop coming and could cause you to miss an important event.

Besides keeping your emails organized, the default Windows Mail software also sends notifications so you don’t miss time-sensitive emails. Unfortunately, when the Mail app stops working properly, that also means these notifications will stop coming and could cause you to miss an important event.

If the software doesn’t sync, you can’t receive any mail or keep having problems, you can manage your mail with an alternative web browser. However, if you want to get back to using the app, our following guide will help you to fix the problem.

1. Try some common fixes for Windows systems

As always, when troubleshooting a computer problem, you should start by restarting the system. Especially if you don’t turn off your computer for a long time. This way, you have a chance to close any background apps that are hogging RAM resources, clear the software cache, and install any available updates to keep apps running smoothly.

Also, check to see if you’re running an outdated version of Windows, especially if you’ve paused updates. Open Settings and go to System > About to check if your system is up to date.

If these two simple fixes won’t solve the problem, move on to the next measures.

2. Update Mail app

While Windows 10 installs available updates on its own, you should check to see if there are any pending updates for the Mail software. If your software is out of date, you may have sync issues.

Launch the Microsoft Store app and open the three-dot menu from the upper right corner. Then choose Downloads and uploads and search in the list Mail and Calendar . Click the icon Download next to it to download and install any updates it finds.

Fix Mail app not working on Windows 10
List of available updates in the Microsoft Store

3. Chạy Windows Store Apps Troubleshooter

Fortunately, Windows has tons of built-in troubleshooting tools that you can use. So, if you’re having trouble using the Mail app, you can also run the Windows Store Apps Troubleshooter.

Here’s how to do it:

  • Right click on Start and open Settings.
  • There, go to Update & Security > Troubleshoot > Additional troubleshooters .
  • From section Find and fix other problem , click Windows Store Apps > Run the troubleshooter .
Fix Mail app not working on Windows 10
Run Windows Store Apps Troubleshooter in Windows 10

4. Disable Locations for Mail and Calendar

Occasionally, the identification service interferes with the Mail software. To fix it, you should stop Mail and Calendar from using your location.

  • Press Win + I to display the menu Settings.
  • Open Privacy.
  • On the left pane, click Location.
  • Turn off the toggle for Mail and Calendar .
Fix Mail app not working on Windows 10
Location settings in Windows 10

5. Allow Mail to access Calendar

The Windows Mail app is connected to the Calendar app. Therefore, if the Mail app stops working, you should look at your computer’s security settings and double-check that Mail is allowed to communicate with Calendar.

  • Open Settings > Privacy .
  • On the left pane, go to App permissions and choose Calendar.
  • Under Allow access to calendar on this device , click Change and turn on the toggle.
  • Turn on the toggle switch Allow apps to access your calendar .
  • Are from Choose which apps can access your calendar , turn on access for Mail and Calendar .
  • Restart the computer and check if the software is now working.
Fix Mail app not working on Windows 10
Calendar settings in Windows 10

6. Turn sync settings off and back on again

While it may seem like an odd trick, disabling and re-enabling sync can fix problems with the Mail app.

  • Open Settings and click Accounts.
  • From the menu on the left, select Sync your settings .
  • Turn off the toggle switch for Sync settings .
  • Restart the computer.
  • Repeat the above 3 steps and turn on Sync settings .
Fix Mail app not working on Windows 10
Install Sync settings in Windows 10

If you think I’ve solved the problem, try asking someone to email you. If this won’t work, try another remedy from this list.

7. Change of terrain

In Windows 10, install Localization control location, date and time. If you put it in the wrong place, the Mail software can have problems syncing.

Follow these steps to change your location:

  • Launch Control Panel.
  • Mở menu drop-down View by and choose Large icons or Small icons .
  • Click Region.
  • Trong tab Administrative , Press the button Change system locale .
  • Use the current system language list to select the country and click OK.
  • In the window Region , click Apply > OK to save the new settings.
Fix Mail app not working on Windows 10
Change today’s region in Windows 10

Also, check that your Windows 10 computer is displaying the correct date and time.

8. Run an SFC . scan

If the Mail software is not the only faulty application on your computer, you should look for corrupted system files. To do that, you can run System File Checker. SFC will search and automatically replace any corrupted files in your system.

9. Allow Mail to Communicate Through Windows Defender Firewall

Windows Defender is a built-in Windows tool that ensures the system is not infected with any virus or malware. While that keeps your computer safe, it can also affect the Mail software. To fix it, you should allow Mail and Calendar to communicate through Windows Defender.

  • Right click on Start and go to Settings > Update & Security .
  • Click Windows Security > Virus & threat protection .
  • From the menu on the left, select Firewall & network protection .
  • Scroll down and click Allow an app through firewall .
  • Click the button Change settings .
  • Select both options Private and Public give Mail and Calendar .
  • Press OK to save the new settings.
  • Check if Mail is currently syncing.
Fix Mail app not working on Windows 10
Allow Mail to Communicate Through Windows Defender Firewall

If your email is still not syncing, it could be due to a third-party virus error. Try disabling it and check if the Mail software is working now. While you are reconfiguring your anti-virus settings, do not open any emails from unknown senders to prevent viruses or malicious applications from infecting.

10. Clear Microsoft Store Cache

The system uses cache to run applications faster, preserve or retain data for later use. However, if the cache gets corrupted, it can cause apps to behave incorrectly. In this situation, you should clear the Microsoft Store cache.

11. Reset Mail software

Reset an app is like uninstalling and reinstalling it. After the reset, the software will launch with default settings. So if you think unwanted settings are causing your problems but still don’t want to spend time configuring them, try resetting the app.

  • Right click on the button Start and dispatch to Apps > Apps & features .
  • Choose Mail and Calendar and click Advanced options .
  • Scroll down and click Reset​​​​​​.
Fix Mail app not working on Windows 10
Reset Mail software

Determining the exact reason for the problem is a bit difficult, so you will have to try many solutions before getting the Mail app working again. If you’ve tried anything with no positive results, using an alternative third-party app might be the best course of action.

  • How to add Gmail to Windows 10 Mail software
  • How to sign in to Outlook on Mail Windows 10
  • How to change the default font for Mail software on Windows 10
  • Send email to the group on Windows 10 Mail
  • How to turn off mail notifications in Windows 10

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