Revealing 2 ways to delete Zalopay account easily on the phone

Zalopay is one of the smart electronic wallets, popularly used in our country. Used to pay bills, transactions, online shopping 24/24. In case you don't want to use it anymore and want to know how delete Zalopay account How to do it on your phone, then see the article that Banktop instructs below.


Note before deleting Zalopay account


Before deciding to delete the Zalopay account that you are using, you should note the following:



  • Please transfer all the money in your Zalopay wallet if you still have it to your linked bank account. Because when you delete your Zalopay account, the money in your wallet will also be lost.

  • Zalo and Zalopay applications are a unified and linked with each other. When you want to delete the Zalopay application, the Zalo messaging application will also be deleted and vice versa. So take note of this.

  • You can use the previously registered Zalopay phone number to create a new account.


Note before deleting Zalopay account
Note before deleting Zalopay account

Learn how to unlink Zalopay with Lazada simply


2 extremely simple ways to delete Zalopay account permanently


To delete Zalopay account permanently we can do it in two simple ways: on the application and through support.


How to delete ZaloPay account on the app


To delete your ZaloPay account right on the application, follow the steps below:



  • Step 1: Access the Zalopay application on your phone and go to the Add section.

  • Step 2: Select Settings and go to Accounts and security.

  • Step 3: You click to select Delete Zalopay account and also delete the linked Zalo account.

  • Step 4: Proceed to uninstall Zalopay and Zalo applications on the phone. So you have finished deleting the Zalopay account that you don't want to use anymore.


How to delete ZaloPay account through support


How to delete Zalopay account through support, you will call the Hotline of Zalopay switchboard to request support. Note when calling the Hotline, you must use the correct phone number that you have registered to use Zalopay wallet.


Instructions on how to delete Zalopay account permanently is extremely simple
Instructions on how to delete Zalopay account permanently is extremely simple

Process steps:



  • Step 1: Use the registered phone number to call Zalopay's Hotline: 1900 54 54 36 and press 1.

  • Step 2: Ask Zalopay staff to assist you with the fact that you want to delete your account and clearly state the reason you want to delete it.

  • Step 3: You provide information to support staff including: Phone number, full name, ID/CCCD number, etc.

  • Step 4: Support staff will help you solve and lock your Zalopay account in just a few minutes.


Learn the easiest way to transfer money via Zalopay


Some related questions when deleting Zalopay account


Is it possible to re-register ZaloPay with the previous phone number?


Zalopay e-wallet application allows each account to have a unique phone number. It is still accepted that you delete your previous Zalopay account and now want to re-register with your old phone number. And do not have any problems when registering.


How to cancel the order to delete ZaloPay account?


Once the request to delete your Zalopay account has been sent, you cannot cancel the order anymore. Your Zalopay account will be temporarily locked within 48 hours and then permanently deleted. During that 48-hour period, you can still use Zalopay wallet if needed.


Cancellation of orders will not be accepted, except that if you want to use Zalopay wallet, you can create and re-register from scratch through the previous phone number.


Conclude


Posts on Banktop showed you how to delete your Zalopay account in the most detail through 2 simple and easy ways. If you are in need and want to learn how to delete your Zalopay account, you can refer to the article above. We hope this will be useful information that you are looking for, wish you success.


Information edited by Banktop.vn



































































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