Revealing 2 ways to unlink Zalopay with Lazada in 3 minutes

ZaloPay e-wallet can be linked with bank accounts to make online transactions. In addition, it is also possible to link with e-commerce sites such as Shopee, Lazada. In case you want unlink Zalopay with Lazada What should I do when I don't want to use it anymore? See the instructions of Banktop.

Learn how to top up Zalopay in detail from A - Z

When should you unlink Zalopay with Lazada?

Zalopay wallet is a smart e-wallet that is used by many customers today because it integrates many convenient and fast services to meet the needs of many customers. You can use Zalopay wallet to link with banks, large commerce sites like Lazada, Shopee, Tiki to make payment transactions for online shopping.

However, if there is no need to use it, you can also cancel the feature of linking Zalopay with Lazada if it falls into one of the following cases.

No longer need to use

You feel that using and linking your Zalopay wallet to the Lazada site is not suitable and convenient for you. Want to switch to another online shopping platform, you can unlink Zalopay with Lazada.

When should you unlink Zalopay with Lazada?
When should you unlink Zalopay with Lazada?

Change to another payment method

You want to change to another payment method instead of paying via Zalopay wallet, now you want to unlink your wallet with Lazada to switch to link with your bank account, Momo wallet or pay on delivery, for example, etc. …

Lost Lazada account

The third case when you want to unlink your Zalopay wallet is when you lose your Lazada account. Unlinking electronic wallet with Lazada to help protect your assets, keep your information secure and limit the occurrence of unwanted risks.

Learn how to delete your Zalopay account in detail

2 fastest ways to unlink Zalopay with Lazada

There are two main ways for you to successfully unlink your Zalopay wallet with your Lazada account. Unlinking operations are also relatively easy to perform and simple, you can refer to the ways below.

Unlink Zalopay with Lazada on Zalopay app

To unlink Zalopay with Lazada directly at Zalopay application, you do the following:

  • Step 1: Access the Zalopay wallet application, go to the Personal section and select Affiliate services.

  • Step 2: At the Linked Service, click on Lazada and select the 3 dots in the right corner of the screen to confirm the successful unlinking.

  • Step 3: Once the link between Zalopay wallet and Lazada on the application has been canceled. You will proceed to call Lazada's Hotline to provide information and ask Lazada to support unlinking to complete.

Instructions on how to unlink Zalopay with Lazada fastest
Instructions on how to unlink Zalopay with Lazada fastest

Unlink Zalopay with Lazada on Lazada app

The second way is that users can unlink Zalopay with Lazada through the Lazada application, how to do it as follows:

  • Step 1: Go to Lazada app and select Account.

  • Step 2: You choose to Chat with Lazada then enter "Unlink Zalopay with Lazada" and Submit.

  • Step 3: Fill in the required information such as entering the Email address with the phone number associated with Zalopay. Select Submit to send the request to the system.

It may take 1-3 days for Lazada to process your request. During this time, if you shop on Lazada, you can choose from many other payment methods if you want.

Note in the process of unlinking Zalopay with Lazada

Notes in the process of unlinking Zalopay with Lazada you should know:

  • After successfully unlinking, if there is a need to use it again, you can completely re-link between the two platforms, Zalopay wallet and Lazada application, and there will be no limit to the number of times of linking.

  • To ensure that the unlinking between the two platforms is successful, you need to make sure that the two applications are linked. Then follow the instructions on how to unlink Zalopay with Lazada Banktop Mentioned above.

  • When you have performed the unlink operation in the above 2 ways but failed. Please call Zalopay's Hotline 1900 54 54 36 or Lazada's Hotline 1900 10 07 for support.


Through the article of Banktop, with just simple steps you will definitely be able to unlink Zalopay with Lazada if you want. With the above operations, you can finish unlinking in just 2-3 minutes and anyone can do it. Hope you are succesful.

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