Techcombank Call Center - Techcombank Customer Care Hotline 24/7

Techcombank is one of the excellent service banks in the market today with an increasing number of customers using the service. If you have any questions about the service and need advice, just contact Techcombank switchboard for fastest support.

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About Techcombank

Vietnam Technological and Commercial Joint Stock Bank, abbreviated as Techcombank, was established in 1993. After nearly 30 years of construction and development, today Techcombank has a wide coverage system across 45 provinces and cities nationwide with 1 head office, 2 representative offices and 314 transaction points.

Tong dai techcombank
Vietnam Technological and Commercial Joint Stock Bank Techcombank

Techcombank operates a variety of products and services such as savings deposits, opening transaction cards, business loans, consumer loans, credit card services, international money transfers, and personal insurance. , foreign exchange transactions, international trade operations for businesses...

Techcombank was voted as the best bank in Vietnam by Asia Risk magazine in 2019 based on customer reviews and appraisal board. There are also many other awards such as:

  • Top 3 most profitable private enterprises in 2019.
  • The bank provides the best solution for small and medium enterprises in 2020.
  • The bank that provides the best housing loan product in Vietnam in 2020.
  • The bank has the highest ROA ratio in the Vietnamese banking system.

Techcombank Call Center 24/7 Support

Tong dai techcombank
Techcombank Customer Service Hotline

Techcombank is rated as the bank with the best customer service quality today. Techcombank has built a customer care center to support 24/7, including holidays, or weekends to assist in solving customer questions, problems, and complaints when using the service.

Techcombank hotline number to support CKHS 24/24

  • Personal customer support hotline number: 1800588822
  • Call center to support corporate customers: +842439446699
  • Call center numbers for international calls: +842439446699

Attention: When calling Techcombank's switchboard, we need to prepare:

  • ID number or citizen identification card of the account holder
  • Bank account number
  • Phone number registered with the Bank

Other Techcombank customer service contact channels

Instructions for Calling Techcombank's Customer Care Phone Number

When calling Techcombank switchboard 1800 588 822 or 1800 588 823 It's free, please click the buttons below to select support:

Select language:

  • 1 key: Vietnamese
  • 2 key: English

Select the service to support:

  • 1 key: Personal customer service
  • Movie 2: business customers
  • Keys 3: Large corporate customers
  • Key *: To listen again
  • # key: To return to language selection

Techcombank Customer Service Hotline Phone Number At Branch

In addition to Techcombank's switchboard number, customers can also contact hotlines at branches for the fastest support in case the main switchboard is overloaded and cannot solve their queries in a timely manner.

Techcombank Hanoi Call Center

Head office in Hanoi:

  • Address: Techcombank Tower, 191 Ba Trieu, Le Dai Hanh Ward, Hai Ba Trung District, Hanoi
  • Phone: +84 (24) 3944 6368
  • Fax: +84 (24) 3944 6395

In Hanoi, Techcombank has all 83 branches and transaction offices in 18 districts. Customers can contact the hotline numbers of branches in Hanoi according to the following information:

Techcombank Hanoi BranchPhone numberAddress
Hotline Cau Giay Transaction Office0243 226 2765 and 0243 226 27661/196 Nguyen Van Huyen, group 20, Quan Hoa ward, Cau Giay district, Hanoi city
Hotline Techcombank Me Linh Branch(024) 3818 5778 and (024) 3818 5780Yen Nhan village, Tien Phong commune, Me Linh, Hanoi
Hotline Techcombank Dong Anh Branch(024) 3965 5346 and (024) 3965 5347No. 143-145 Block 1B, Dong Anh town, Dong Anh, Hanoi
Hotline Techcombank Thuong Tin Branch(024) 3323 4163 and (024) 3323 4164House number 132 Ga sub-district, Thuong Tin town, Thuong Tin district, Hanoi city, Thuong Tin, Hanoi
Hotline Techcombank Son Tay Branch(024) 3361 8968 and (024) 3361 8768269 ​​– 271 Thong Pagoda, Son Tay, Hanoi
Hotline Techcombank Tu Liem Branch(024) 378 05197 and (024) 3780 520040 Nhon Street, Tay Tuu Ward, Tu Liem, Hanoi
Hotline Techcombank Thanh Xuan Branch(024) 3554 2698 and (024) 3554 2706467 Nguyen Trai, Thanh Xuan, Hanoi
Hotline Techcombank Hoan Kiem Branch(024) 3942 6868 and (024) 3942 884597 Tran Hung Dao, Hoan Kiem, Hanoi
Hotline Techcombank Techcombank Dan Phuong(024) 3388 7889 and (024) 3388 7456135 Tay Son, Phung town, Dan Phuong, Hanoi

Techcombank HCM Hotline

Head office in Ho Chi Minh:

  • Address: Lim Tower, 9-11 Ton Duc Thang Street, Ben Nghe Ward, District 1, HCMC
  • Phone: +84 (28) 3911 6868
  • Fax: +84 (28) 3911 6868

In Ho Chi Minh City, Techcombank has all 89 branches and transaction offices in 22 districts. Customers can contact the hotline numbers of branches in Hanoi in the table below:

Techcombank branch Ho Chi Minh CityPhone numberAddress
Hotline Techcombank Saigon Branch(028) 3911 6868 and (028) 3528 79869 – 11 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City
Hotline Techcombank An Phu Branch(028) 3636 6688 and (028) 3636 6689No. 159 Hanoi Highway, District 2, Ho Chi Minh City
Hotline Techcombank Cao Thang Branch(028) 3832 9881 and (028) 3832 988065C Cao Thang, Ward 3, District 3, Ho Chi Minh
Hotline Techcombank Saigon South Branch(028) 5401 2317 and (028) 5401 2315146-148 Khanh Hoi Street, Ward 6, District 4, Ho Chi Minh City
Hotline Techcombank District 6 Branch(028) 3817 0812 and (028) 3817 0816439 Nguyen Van Luong, Ward 12, District 6, Ho Chi Minh City
Hotline Techcombank Huynh Tan Phat Branch(028) 3773 3050 and (028) 3773 3052694 Huynh Tan Phat, Tan Phu Ward, District 7, Ho Chi Minh
Hotline Techcombank Tan Hung Thuan Branch(028) 3592 1826 and (028) 3592 1829492 Truong Chinh Street, Tan Hung Thuan Ward, District 12, Ho Chi Minh City
Hotline Techcombank Binh Thanh Branch(028) 3512 6664 and (028) 3512 4996177 Nguyen Gia Tri Street (former D2), Ward 25, Binh Thanh, Ho Chi Minh
Hotline Techcombank Le Duc Tho Branch(028) 5446 7555 and (028) 5446 7666579 Le Duc Tho, Ward 16, Go Vap, Ho Chi Minh
Hotline Techcombank Phu Nhuan Branch(028) 5449 9505 and (028) 5449 9506Ground floor, mezzanine floor of INTAN building, No. 97 Nguyen Van Troi, Ward 12, Phu Nhuan, Ho Chi Minh
Hotline Techcombank Tan Binh Branch(028) 3811 7533 and (028) 3811 753199A 1-2-3 Cong Hoa, Ward 4, Tan Binh, Ho Chi Minh
Hotline Techcombank Thu Duc Branch(028) 3722 5086 and (028) 3722 5085117 Dan Do, Binh Tho Ward, Thu Duc, Ho Chi Minh

Techcombank Phone Numbers Provinces

Customers in the provinces can also contact the customer service hotlines of the provinces according to the following table:

Techcombank Branches Other ProvincesPhone numberAddress
Hotline Techcombank Thanh Hoa(0237) 385 8999 and (0237) 372 7086Booth No. L1 - 03B and L2 - 11B at Vincom Plaza Trade Center No. 27 Tran Phu, Thanh Hoa, Thanh Hoa
Hotline Techcombank Da Nang(0236) 365 5118 and (0236) 365 5455Thanh Loi 2 Building, No. 01 Le Dinh Ly, Vinh Trung Ward, Thanh Khe, Da Nang
Hotline Techcombank Can Tho(0292)) 376 6669 and (0292) 376 666845A- 47, 30/4 Street, An Lac Ward, Ninh Kieu, Can Tho
Hotline Techcombank Hai Phong(0225) 381 0868 and (0225) 381 0866270 Hoang Van Thu, Bac Giang, Bac Giang
Hotline Techcombank Bac Giang(0204) 626 0068 and (028) 3817 0816439 Nguyen Van Luong, Ward 12, District 6, Ho Chi Minh City
Hotline Techcombank Bac Ninh(0222) 381 1989Booths L1-04 & L2-05 at Vincom Plaza Ly Thai To, Crossing 6, Bac Ninh, Bac Ninh
Hotline Techcombank Binh Duong(0274) 384 2422347-349 Binh Duong Boulevard, Chanh Nghia Ward, Thu Dau Mot, Binh Duong
Hotline Techcombank Quy Nhon(0256) 382 1444276 Tran Hung Dao, Quy Nhon, Binh Dinh
Hotline Techcombank Hai Duong(0220) 389 718382 – 84 Pham Ngu Lao, Hai Duong, Hai Duong
Hotline Techcombank Ha Tinh(0239) 369 88861st and 2nd floor, Vincom Plaza Ha Tinh, Crossroads of Ham Nghi and Ha Huy Tap streets, Ha Tinh, Ha Tinh
Hotline Techcombank Nghe An(0238) 358 83281st floor, CT1A Handico building 30 Quang Trung, Vinh, Nghe An

Techcombank Phone Number Lookup Instructions

Step 1: You access the page to look up branches, ATM Techcombank points.

Step 2: You proceed to enter the branch name, then press "Search".

Step 3: Search results will include:

Techcombank phone number lookup
Techcombank phone number lookup

Functions of Techcombank's Customer Care Hotline

Techcombank's Customer Care Call Center was established to support customers 24/7 on issues such as:

  • Check the information about the account, card, emergency card lock in case the card is lost/ ATM card swallowed.
  • Consulting and answering information about products and services loansupdate the latest information on exchange rates, fee schedules, savings interest rates, ...
  • Resolve customer complaints and queries when using the bank's services.
  • Lock all international and domestic payment cards
  • Swallowed bank card.
  • Lock all your registered cards issued by Techcombank
  • Lock all E-Banking services and stop linking e-wallets
  • [email protected] Mobile service key
  • [email protected] i-bank service key
  • Stop linking all e-wallets
  • Change password using SMS banking service – [email protected] mobipay
  • Temporarily locking cards, blocking card spending on the Internet; change the card's daily usage limit; Activate the card
  • Subscribe/unsubscribe from active messaging service
  • Authorization of card transactions, deauthorization of card transactions
  • Other requirements of customers
  • Register for Smart OTP Techcombank

Is Techcombank Call Center Customer Service Good?

Techcombank's switchboard is appreciated by many customers because of the following advantages:

  • Service throughout 24 hours day and 7 days a week.
  • Customers can actively contact anywhere, at any time.
  • Professional staff, dedicated customer care.
  • Can quickly contact to lock the emergency card when having unexpected problems such as detecting fraud or theft, helping customers to protect their assets even outside of office hours.
  • Serving a variety of necessary issues for customers.
  • All transactions through the 24/7 Customer Service Center are secured according to regulations.

Notes When Contacting Techcombank Customer Care Call Center

When needing support from Techcombank's switchboard, customers need to prepare in advance or remember their ID/CCCD number, account number or bank card number, phone number to register for banking services, etc. benefit the customer.

Techcombank's switchboard number is applied nationwide, so wherever you are, you can still contact the number provided above.


Techcombank built and established a customer service call center to assist in resolving all questions and complaints from customers about the bank's products and services. Customers can contact Techcombank switchboard 24/7 including holidays and weekends.

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